BizBOTS Widgets For Websites

Created by Jared O'Brien, Modified on Mon, 4 Nov at 12:39 PM by Jared O'Brien

What Are BizBOTS?


Definition: Regular ChatBot
The term chatbots generally refers to pre-designed question and answer bots which often appear in the bottom right corner of websites. These are built by adding questions, answers and suggestions into a database to assist website users in gathering information.

Definition: BizBOT
BizBOTS do not require any programming of questions and answers. BizBOTS draw information directly from bots you build in your BizGPT account that you decide to share publicly. You can build as many BizBOTS as required, for example for each page on a website, referencing detailed and specific data for accurate results. Importantly, unlike bots on large chat engines like Bing or ChatGPT, BizBOTS do NOT reference information outside your catalogues.


BizBOTS Access & Costs

BizBOTS are included with Lite, Professional and Enterprise subscriptions only. As BizBOTS may be utilised many hundreds or even thousands of times each day, credits need to be purchased to use them.  A current BizGPT subscription is required to use BizBOTS.  To learn more about credits click here.


Powerful Unique Use Cases For Your Organisation

You can create as many BizBOTS as you require. You can add the same BizBOT to multiple pages on your website(s) or you can create multiple BizBOTS that are used for different purposes. Example use cases include:

  • Company and Team information BizBOT for your About Us page
  • Product information BizBOT for each product page
  • Terms and conditions BizBOT for your T&Cs page
  • Customer support BizBOTS for each service you offer
  • Industry knowledge base BizBOT for education about your industry


IMPORTANT: BizBOTS Data Is Used By The Public !!
All data used in a BizBOT is able to be queried by the public. Therefore it is important to ensure you only reference folders you wish to share. We strongly recommend you create unique folders in your Catalogue to add to your BizBOTS.
Example folders:




How To Build BizBOTS


Step 1: Once BizBOTS are enabled in your account, navigate to the top menu > Bots > Public



Step 2: Select the AI Model for the BizBOT. Higher models use more credits (therefore cost more per search) than lower models. To learn more about credits click here.



Step 3: Complete the standard bot information just like a regular bot including bot name, description, personality and the folders the BizBOT will search.  The name is for your reference only, you can change the name displayed on the bot at the next step.



Step 4: Scroll down and add the Domain your BizBOT will appear on.
Important: Do not add http:// or https:// or www, just the domain, such as yourwebsite.com.au

Step 5: Complete the rest of the customisation options, the sample on the right will show you the results that will appear on your website. Click SAVE at the bottom right before closing the editor.




How To Add BizBOTS To Your Website
 

Adding BizBOTS to your website pages
If you manage your own websites follow these instructions.  If you are unsure, please talk to your web developer for the option that works best for your website.  


Option 1 - iFrame Embed: To add BizBOTS as an iFrame simply copy the iFrame code provided in the BizBOT builder somewhere in the body tag of the page.

Option 2 - Pop Up Embed : To add BizBOTS as a pop pp paste the pop up embed code before the closing `head` tag on every page where you want the BizBOT to appear.

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article